Senior/ Product Director,Platform Experience

OKX • Singapore • Engineering

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
 

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
 
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. 
 
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
 
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About The Opportunity

OKX is seeking a visionary and highly experienced Product Director for User Growth.
In this role, you will be instrumental in driving natural product growth through innovative product features that boost user conversion, retention, and reactivation.
You will leverage the product itself as a catalyst for viral growth, ensuring that our platform not only attracts new users but also deepens engagement and loyalty.
This is an exciting opportunity for a leader with a passion for growth hacking and a proven track record in scaling products from zero to one, especially in the European and American markets.
 

What You’ll Be Doing

  • Product Coverage: Excellent opportunity to touch the whole spectrum of retail trading, earn and payments products
  • Innovation and Experimentation:
    • Foster a culture of experimentation by developing hypotheses, running A/B tests, and scaling successful growth initiatives.
    • Stay abreast of industry trends, emerging technologies, and competitive landscape to ensure OKX remains at the forefront of product innovation.
  • Product Roadmap: Define and prioritize the product roadmap, ensuring that it aligns with the company's vision and market demands. Collaborate with cross-functional teams to gather requirements, assess feasibility, and define clear product specifications.
  • Product Development: Work closely with engineering, design, and other relevant teams to drive the development process from ideation to launch. Collaborate with developers to ensure timely and high-quality delivery of features, and address any technical challenges that arise.
  • Growth Strategy & Execution:
    • Develop and execute comprehensive growth strategies that harness the power of product features to drive natural user acquisition and retention.
    • Spearhead initiatives to create viral growth loops within the product ecosystem.
  • User Conversion, Retention, and Reactivation:
    • Design, implement, and optimize product-led experiments to boost user conversion rates, increase retention, and reactivate dormant users.
    • Analyze user behavior data to continuously refine growth strategies and improve the overall user journey.
  • Cross-functional Leadership:
    • Collaborate closely with product management, engineering, marketing, and customer success teams to identify growth opportunities.
    • Lead and mentor a high-performing team dedicated to growth initiatives.
  • Data-driven Decision Making:
    • Utilize advanced data analytics to track performance metrics, measure the effectiveness of growth initiatives, and inform strategic decisions.
    • Implement agile methodologies to ensure rapid iteration and continuous improvement of growth experiments.
  • Market Expansion:
    • Drive end-to-end growth especially in the European and American markets, leveraging your direct experience in launching and scaling products.
    • Develop tailored go-to-market strategies to penetrate new markets and establish strong product-market fit.
  • Product Launch: Plan and execute successful product launches, including defining go-to-market strategies, coordinating with marketing and sales teams, and ensuring smooth prod